How Can We Help You?
Something wrong with your website? Email us and we'll get it fixed — the more you can tell us up front, the faster the fix.
support@industriesdesign.comMost replies within hours, always within 24. Support is included with every plan.
What to Include in Your Email
These four details let us fix most problems without having to write back with questions.
Device & Browser
What you're using (phone, tablet, computer) and which browser (Chrome, Safari, Firefox, etc.).
Page URL
The exact web address where you're seeing the issue.
When It Happens
All the time, only sometimes, or only on certain pages.
What Went Wrong
What you were trying to do, what you expected, and what happened instead.
Attach a Screenshot if You Can
A picture shows us exactly what you're seeing.
Windows
Win + Shift + SMac
Cmd + Shift + 4iPhone
Side button + Volume Up
Android
Power + Volume Down
Common Issues We Help With
If it's on your website, it's ours to fix.
Website Loading
- Page not loading at all
- Slow loading times
- Images not displaying
- Broken links or buttons
Content
- Text not updating
- Images not showing correctly
- Contact form not working
- Links not working properly
Mobile
- Website looks broken on phone
- Buttons not working on mobile
- Text too small to read
- Forms not submitting
Account & Billing
- Login problems
- Billing questions
- Plan changes
- Cancellation requests
Ready to Get Help?
Send us an email with the details above. Most replies within hours, always within 24.