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Having trouble with your website? We're here to help. Follow this guide to provide us with the information we need to solve your issue quickly.
The fastest way to get help is to send us an email with detailed information about your issue.
[email protected]We can assist with a wide range of website-related problems.
To help us solve your issue faster, please include the following details.
What device you're using (phone, tablet, computer) and which browser (Chrome, Safari, Firefox, etc.)
The exact web address where you're experiencing the issue
When the issue occurs (all the time, sometimes, on specific pages, etc.)
What you were trying to do and exactly what went wrong
A picture is worth a thousand words. Screenshots help us see exactly what you're seeing.
Press and hold the Side button and Volume Up button at the same time.
Press and hold the Power and Volume Down buttons at the same time.
Go to the page or section where you're experiencing the issue
Press Ctrl+Print Screen (Windows) or Cmd+Shift+4 (Mac) to capture the issue
If you see any error messages, make sure they're visible in the screenshot
Attach the screenshot to your support email along with your description
Send us an email with the details above and we'll get back to you within 24-48 hours.